常见问题解答

▼付款期限

 

什么 if my tuition and fees are being paid by a PACT, VA, ROTC, my employer, or some 其他第三方供应商?
You must have all proof of payment documentation to the Office of 学生会计 到下午5点.m. 十大玩彩信誉平台付款期限.

I have registered for classes and have decided not to attend the semester. 应该怎么 I do to avoid being 负责d non-refundable fees?
You will need to drop all of your classes before the first day of classes.

My tuition and fees are being paid directly by a company, governmental agency or trust fund and the funds will not be available until after the financial deadlines. 什么 我该怎么办??
You will need to contact the USA 信用合作社 or another lending institution of your choice to obtain a short term loan until the funds are available.

▼经济援助退款

为什么 are you distributing financial aid refunds after drop/add?
We are allowing students to 负责 their books at USA's bookstore through drop/add and it allows for more flexibility in schedule changes.

Does the distribution of financial aid after drop/add include loans also?
是的.

How long after drop/add will I receive my financial aid refund?
The refunds should be processed by the Office of 学生会计 within 10 business 天. If you have direct deposit, check with your bank to verify the deposit. 退款 issued by check will be mailed. PLEASE BE SURE TO KEEP YOU EDD ACCOUNT INFORMATION AND MAILING ADDRESS CURRENT WITH THE UNIVERSITY.

爪子 indicates that my financial aid refund was processed but I have not received it? 我该怎么办??
If you have not received your refund (check or EDD) after 7 天 from the refund process date on your student 账户, contact the Office of 学生会计. 大约需要 10 天 for check refunds to be received back by mail and approximately 5 天 for financial institutions to return EDD resulting from closed 账户s.

My refund is less than the amount I expected to receive. 发生了什么事?
If you are receiving loan money, an origination fee may have been deducted from the 奖金总额. Please reference your promissory note and/or loan information.
If you paid all or part of your tuition and fees with a credit card or through the USA 信用合作社 Deferred Payment Plan before your financial aid was applied to your student 账户, the amount paid with the credit card will be refunded back to the credit card or the amount paid by the USA 信用合作社 will be sent back to the USA 信用合作社.
If you dropped classes, it may have affected your financial 援助奖 eligibility. Please contact the 金融援助 Office.

▼   电子直接存款

When is the deadline to sign up for direct deposit of my financial aid refund?
January 17, 2024 is the deadline to enroll or submit changes in 爪子 for Spring Semester 2024.

I am a returning student that was previously enrolled in 电子直接存款 (EDD). Do I need to resubmit my EDD information?
学生 enrolled in EDD do not need to resubmit information each semester unless the 账户 information has changed or they no longer wish to participate in EDD. If the 账户 information has changed, the information needs to be updated by the 爪子上的学生.

▼书店收费

什么 if I get to the cashier in the bookstore and they do not allow me to 负责 books?
Then you have either not been awarded financial aid at USA or you did not have sufficient aid available to allow for a bookstore 负责.

I was awarded aid today but the bookstore will not allow me to 负责 my books.
The data is sent each night to the bookstore and they have either not received the data for today, or you do not have sufficient aid available to allow for a bookstore 负责.

▼指控

I registered for classes and my 负责s are more than the tuition and base University fees I calculated using the schedule of fees in the 课程时间表 or on the Office of 学生会计 web site. 为什么?
Some USA courses require special course fees (ex. Computer Lab Fee, Accounting Fee, 等.). Please refer to the 课程时间表 on 爪子.

I registered for classes and have a $100 Late Registration Fee. 为什么?
If you register on or after the first day of classes, a Late Registration Fee will be applied to your student 账户.

I was awarded Federal 金融援助 for the semester, but I had to completely withdraw. 为什么 is there a Return to Lender 负责 and/or a reversal of a portion of my Pell grant 在我的学生账户上?
When a student receives 金融援助 and completely withdraws from classes, the Financial Aid office is required by the Department of Education to return a portion of the financial 援助奖. Please see the Federal 金融援助 Recipients Withdrawals and 退款 section in the Graduate and Undergraduate Bulletin or http://7oj5.litpliant.net/departments/financialaffairs/studentaccounting/feepaymentfall.html for more detailed information.

▼支付 

How long will it take for the payment I make on the Web to be reflected on my student 账户?
The payment will be reflected on the student 账户 at the time of payment.

I paid my tuition and fees by personal check and it was returned by the bank NSF. 我该怎么办??
The University will send a Returned Check Notification and a $15 handling 负责 will be added to your student 账户. Future payments to the University must be made by 现金或信用卡. Student will not be administratively withdrawn from classes and will be responsible for the balance plus the handling fee.

How will I know if my Web credit card payment was processed?
The 爪子 credit card payment screen will return a confirmation number when the payment 已被处理. If a payment error is returned, please contact the Office of Student 会计立即.

I paid my 账户 with cash or a credit card and dropped some courses and have not 收到退款. 怎么花这么长时间?
Student 账户s paid with 现金或信用卡 will be refunded for dropped courses after the University 50% drop period.

I paid my 账户 with a personal check and dropped some courses and have not received 退款. 怎么花这么长时间?
Student 账户s paid with a personal check will be refunded after the University's 50% refund period or approximately 15 天 after the check was written, whichever 长.

▼信用合作社
I want to use the USA 信用合作社 Deferred Payment Plan. 我该怎么办??

Contact the credit union at (251) 706-0255.

Where can I obtain an USA 信用合作社 Deferred Payment Plan application?
去美国信用合作社.